Social Media Reputation Management

The internet and social media has provided a new communication channel for customers to complain about defective products or shoddy service. We’ve all heard that a dissatisfied customer will tell 20 friends about their bad experience but a satisfied customer won’t tell anyone. Today, the internet lets dissatisfied customers tell millions of people around the world that they are unhappy with your product in seconds. If you try to ignore it, the problem only gets worse.

The Power of Social Media: How to Not Ruin Your Reputation

Be careful what you say on social media. I know, you’ve heard this before. But it really is true. First of all, when you put something out there on social media, it never really goes away. And secondly, you could really, really hurt someone (personal or business) with your ‘share’.

10 Tips For Promoting Your Business On Facebook

Facebook provides a highly targeted marketing platform that cannot be replicated by any other media network. Knowing how to promote your business on Facebook is important for your business. Here are 10 tips to get you started.

Periscope: Business-Worthy or Simply Google Hangouts for Kids?

I’ve yet to see the business relevance of Periscope, if I ever will. To me it’s just a novelty that people will all start playing with because it’s new and, given time, its popularity, after an initial surge, will wain until, like so many other social media platforms, it sinks without a trace. More importantly, however, I’m not interested because there’s already something out there that does all the things Periscope can do, except it does them better. Much, much better! And that is Google Hangouts on Air.

Treat Social Media Tasks As You Would Brushing Your Teeth

Why the analogy? As I was clicking reading and sorting through my Twitter account and deciding which people to follow and others to unfollow, it occurred to me that the task was something I really had to do or I would end up with a cavity in the number of followers.

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